Confirmation Calls:
As a courtesy, we will always call to confirm your scheduled appointment 48 hours in advance. If we are unable to get a hold of you and must leave a message, please understand that it is your responsibility as the client to reach out to us at least 24 hours in advance in the event that your previously scheduled date and time will no longer work for your schedule. This is to ensure that we can properly accommodate you, and allows us to accommodate other clients that may be on our waiting list.
Cancellation Fee:
Your appointments are very important to us here at Christopher Perry Salon; they are reserved just for you. We understand that sometimes schedules change, so we respectfully ask for 24 hours notice for cancellations. Please understand that when we don’t receive proper notice we are unable to fill that appointment time and accommodate clients who may be on our waiting list. Our appointments are always confirmed 48 hours in advance because we know that sometimes things come up or appointments are forgotten. Since we take every measure to ensure that your appointment is secured, we do enforce a strict cancellation fee.
- If the appointment is cancelled with less than 24 hours notice, a fee of 25% of the reserved service amount may be charged.
- If there is no attempt to contact us prior to the missed appointment time, a fee of 50% of the reserved service amount will be charged.
- If any client has a history of repeated ‘no-shows’ or cancellations with less than 24 hours notice, they will be asked to put down a deposit in order to secure their desired appointment.
Deposits:
New clients requesting services two hours in length or longer will be required to place a $100 deposit. This is to ensure that our stylists’ time is being respected. Deposits are refundable up to 24 hours before the scheduled appointment time.